COVID - 19 Update - Orders are been dispatched within 5 working days.

Privacy Policy

Frames R us are extremely committed to ensure that the privacy of all our customers is protected and have revised out Privacy Policy to comply with the new regulations coming into force on the 25th May 2018.

 

The privacy policy explains how and why personal data is gathered and processed By Frames R Us Ltd

 

How is Information Collected?

  • When visiting www.framesrus.co.uk we use third party Services from Google Analytics and Bing to collect information regarding visitor behavior patterns, for example which pages have been visited on the site,basket abandonment, basket conversions. Neither Us nor Google and Bing use this information to identify anybody
  • Personal details such as name,address, phone number and email addresses are collected we you complete forms via our website
  • When you use our website the server automatically tracks certain information such IP address, browser type,pages viewed and basket abandonment pages
  • The use of cookies is used for purely statistical reasons to track and identify pages views on our website
  • To register an account or place an order on at www.framerus.co.uk site we require so information about yourself, such as full name, address, contact number, email address, this enables us to keep you informed about the progress of you order and also whereto send it to.


What we do with Information is collected?

  • We pass on essential information to our courier companies; address and contact details in order for them to deliver your parcel and contact you if necessary
  • Your personal information is not passed on to any other company
  • We may also use your contact details to keep you informed of new products or special offers from Frames R us.However if you do not want to receive any further information from us, you may unsubscribe to this service. Either click unsubscribe on the newsletter or email us as [email protected] stating you no longer want to receive information from us.
  • If any time you want to see what details we hold about yourself you may request a copy by writing to us with your request to Frames r us, 6H Peel Hall Business Village, Peel Road, Blackpool, FY4 5JX
  • To make a payment for your order, you can either pay directly on our website using your debit or credit card, this facility is run by Sage Pay and PayPal who use 3-D secure and advanced management filters. To view their security information in more detail please visit www.sagepay.co.uk and www.paypal.co.uk and see their privacy policy.